1. Q: Red light( Pre def ) stays on when using heat function. Ps Worked on istallation.not heating at all.Fans running and cooling ok.Model Msb-18HR
A: it's possibly Gas valve assy problem ,I suggest that you replace it with a new one and try again.
2. Q: Dear Sir,What will be your best price for a full 40’HQ container of mini splits, cooling only and heat pumps?Please send full details and picture, we also need the production delay.What kind of warranty do you give us?Best regards,Chris WieboldtTradesman HTG & A/C.
A: would you pls tell me which country are you in?so i can ask our sales to contact with you
3. Q: Dear sirsI have model KF-50GW/BY airconditioner, in my flat in Hong KongThe controller has a HEAT mode seating but does not seem to work.Does this unit produce heat, if not can the unit be modifiedPlease advise .
A: A:the unit is cooling-only model, so the heat model of the controller can not work.
4. Q: I need a manual for model # MPM1-10CR-BB6 How and where can I get this information?
A: A:you can refer dealer.
5. Q: we need to marke your AC in INDIA.
A: Dear Vivek Nema,
Thank you for your support to our company. You can contact Mr.Henry, the sales manager of the India market. His telephone number is 0086-757-26337267, his E-mail address is henrycheng@midea.com.cn.
Best Regards.
6. Q: Why there is requirment of additional PCB in the outdoor unit of 3T Midea HW Split Unit?
3T Hw Model(MSG-36CR 1PHASE)
A: The unit is outdoor power supply for design, so the outdoor unit has an additional PCB.
7. Q: I have a floor standing Midea model# MPK10CR unit that shuts off after about an hour and shows P2 Full in the display.I check the area to empty and there is nothing there.What is the problem?
A: Turn off the power, put out the water tank and spill out the water of it, then turn on the unit, it will run ok.
8. Q: Is it the compressor of A/C model MUB-24HR(outdoor unit MOU-24HR) Digital scroll type?
A: No, it is fixed speed type, the model is THU33WC6-U, Hitachi brand.
